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For Healthcare Providers

Your Patients.
Our Expertise.
Same Day.

Journey Care Solutions partners with hospitals, SNFs, home health agencies, and physician offices to deliver expert mobile wound care — with the documentation, communication, and speed your team demands.

Refer a Patient Now (818) 465-5772
Our Promise to Your Team
Rapid
Progress Notes
Rapid
Scheduling
  • Progress notes delivered within 24-48 hours
  • Dedicated clinician per patient — no rotating staff
  • We handle all Medicare authorization
  • Direct communication back to your care team
Urgent referral? We offer same-day and next-day scheduling on most cases. Call us directly.
(818) 465-5772 Submit Referral Online
Why Providers Choose Us

We Solve the Problems
Other Vendors Don't

We built our entire operation around what referring providers actually need — not just what's convenient for us.

01
Speed
Same-Day & Next-Day Scheduling
We maintain nurse availability specifically to respond rapidly to referrals. Most cases are scheduled same-day or next-day — no waiting weeks for an intake appointment.
02
Documentation
Progress Notes Within 24-48 Hours
Every visit generates a complete clinical note — wound measurements, photography, staging, and treatment plan — delivered to your team within 24-48 hours. Every time, without exception.
03
Continuity
Same Clinician, Every Visit
We prioritize sending the same wound care specialist back to the same patient. No learning curve, no gaps in wound history — just consistent, expert care that actually accelerates healing.
04
Authorization
We Handle All Insurance Auth
Your team refers — we handle everything else. Medicare verification, prior authorization, HMO coordination. Zero burden on your billing or case management staff.
05
Communication
Real-Time Care Coordination
We communicate directly with your care team after every visit — not just a note in a portal. Your case manager, discharge planner, or PCP always knows what's happening with the wound.
06
Coverage
4 Counties, No Gaps
We cover all of Los Angeles, Orange, San Bernardino, and Ventura Counties. If your patient is anywhere in Southern California, we can get there. No coverage uncertainty, no referral bounced back.
How It Works

A Referral Takes
Under 3 Minutes

We built our intake process around your schedule, not ours. Call, fax, or submit online — we take it from there.

1
You Submit the Referral
Call (818) 465-5772, fax to (818) 465-9213, or complete the online form below. We just need the patient name, diagnosis, location, and your contact info.
2
We Confirm Within Hours
Our intake team contacts the patient or facility to confirm scheduling — same day or next day in most cases. You receive a confirmation that the visit is set.
3
We Handle Authorization
We verify Medicare or insurance coverage and handle all prior authorization on our end. Your billing team doesn't lift a finger.
4
Specialist Sees the Patient
A board-certified wound care specialist visits the patient at home, SNF, or care facility. Full wound assessment, measurement, photography, and treatment at every visit.
5
Notes to You Within 24-48 Hours
Complete clinical documentation — including wound measurements, staging, photos, and updated plan of care — is sent directly to your team within 24-48 hours of every visit.
Our Clinical Commitments
24-48 Hour Documentation Guarantee
Progress notes, wound measurements, and treatment updates delivered within 24-48 hours of every visit — without you having to ask.
Direct Provider Communication
We communicate post-visit updates directly to the case manager, discharge planner, or physician — not just a note buried in a portal.
Standardized Wound Photography
Every wound is measured and photographed using standardized protocols at every visit — giving your team a complete visual record of healing progress.
Same Clinician Continuity
We assign and prioritize a consistent wound care specialist per patient so wound history is never lost between visits.
Service Coverage
Los Angeles County
Orange County
San Bernardino County
Ventura County
Clinical Documentation

Documentation That
Meets Your Standards

We understand that incomplete or delayed documentation creates real problems for your team — survey risk, care gaps, and frustration. Our documentation process is built to eliminate all of it.

Post-Visit Timeline
What happens after every patient visit
Visit Complete
Wound Assessment & Treatment
Measurement, photography, debridement, dressing applied
Within 2–4 Hours
Verbal Update (if urgent)
Direct call to care team for any urgent findings or concerns
Within 24-48 Hours
Complete Progress Note Delivered
Full clinical note with measurements, photos, staging, and updated plan of care sent to your team
Ongoing
Longitudinal Wound Tracking
Complete visit history available to your team at any time
Complete Clinical Notes
SOAP-format notes including wound location, dimensions, depth, tissue type, exudate, periwound condition, and staging — every visit, every time.
Standardized Wound Photography
Consistent wound photography with measurement scale at every visit — giving your team a complete visual record of healing trajectory and response to treatment.
Updated Plan of Care
After each visit, the plan of care is reviewed and updated. Changes in wound status, new orders, or escalation recommendations are clearly documented and communicated.
Who We Serve

Built for Every
Care Setting

Wherever your patient is, we can get there. We partner across the entire post-acute care continuum.

Skilled Nursing Facilities
Rapid response to SNF referrals with full documentation, care coordination, and same-day scheduling.
Home Health Agencies
Seamless integration with your existing home health team — we communicate directly with your nurses and case managers.
Hospitals & Discharge Planners
We help close the gap at discharge — getting wound care in place before patients leave the building reduces readmission risk.
Physician Offices & PCPs
When your patient can't make it in for wound care, we bring the clinic to them — with full notes back to your office after every visit.
Submit a Referral

Ready to
Partner With Us?

Submit a referral online, call us directly, or fax the patient information. We respond to every referral the same business day.

Call Us Directly
(818) 465-5772
Fax
(818) 465-9213
Email
info@journeycaresolutions.com

Patient Referral Form
We'll contact the patient or facility within hours to confirm scheduling.
Referring Provider
Patient Information
We respond to every referral the same business day • Mon–Fri 9AM–5PM
For urgent referrals outside business hours, call (818) 465-5772