Journey Care Solutions complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Journey Care Solutions complies with Section 1557 of the Patient Protection and Affordable Care Act (42 U.S.C. § 18116), Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Americans with Disabilities Act.
We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, sex, gender identity, or sexual orientation in the course of providing our healthcare services or administering our programs.
Journey Care Solutions provides free aids and services to people with disabilities to communicate effectively with us, and free language services to people whose primary language is not English. These include:
To request these services, please contact us at (818) 465-5772 or info@journeycaresolutions.com. Requests should be made as early as possible to allow time for arrangement.
If you speak a language other than English, language assistance services are available free of charge. Call (818) 465-5772 and inform us of your language need.
ESPAÑOL (Spanish): Llame al (818) 465-5772 para obtener servicios de asistencia lingüística gratuitos.
ՀԱՅԵՐԵՆ (Armenian): Կանչեք (818) 465-5772 անվճար լեզվական աջակցության ծառայությունների համար:
中文 (Chinese): 请拨打 (818) 465-5772 获取免费语言协助服务。
한국어 (Korean): 무료 언어 지원 서비스를 받으시려면 (818) 465-5772로 전화하십시오.
TAGALOG: Tumawag sa (818) 465-5772 para sa mga libreng serbisyo ng tulong sa wika.
If you believe you have been discriminated against by Journey Care Solutions, you may file a grievance with our Civil Rights Coordinator:
Civil Rights Coordinator
Journey Care Solutions
21405 Devonshire St #207, Chatsworth, CA 91311
Phone: (818) 465-5772
Email: info@journeycaresolutions.com
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the OCR Complaint Portal available at https://ocrportal.hhs.gov, or by mail, or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)
Complaint forms are available at www.hhs.gov/ocr/complaints.